Attention, Learning, and Developmental Services

Privacy Policy​ 

Last Updated: September 18, 2018

 

At Attention, Learning, and Developmental Services (“ALDS,” “We,” “Us,” or “Our”), we have a few fundamental principles:

  1. We don’t and won’t ask you for personally identifying information unless we truly need it. To make this Privacy Policy easier to read, www.attentionandlearningservices.com and our products and services and are collectively called the “Services.”

  2. We don’t share your personally identifying information with anyone, except as needed to provide service or product support, to comply with the law, or to protect our rights.

  3. We don’t store personal or customer information on our servers unless required for the on-going operation of our Services.​

This Privacy Policy does not apply to the privacy practices of third parties whose links may appear on or through the Services. We are not responsible for the content or privacy practices of third parties or other users.

 

If you have questions about deleting or correcting your personal data please contact our Support team at info@attentionandlearningservices.com.

 

Collection and Use of Information

 

    1. Email Addresses
 

We do not and will not send spam, sell or rent your email address (“Account”) information to third parties. We do not disclose, sell, share, trade or give away a user’s personal information to third parties, except as needed for completing payment and billing transactions through the services of payment processing vendors, if applicable.

 

    2. Logging Statistics
 

Like most website operators, our servers automatically collect certain types of non-personally-identifying, technical information, such as the browser type, language preference, referring site, and the date and time of each visitor request. 

  • What website you came from to get here

  • How long you stay for

  • What kind of device you’re using

We use this information to better understand how our visitors use our website, and to maintain Services.
 

    3. Location Information & IP Addresses
 

We do not collect or store location data through your use of the Services. Internet Protocol addresses indicate the location of a User’s computer or mobile device on a network connected to the Internet. Providing Services to you may result in the logging of IP addresses for systems administration, troubleshooting purposes, and to prevent prohibited account sharing. While this may be used to infer an approximation of your location when using certain features of the Services, we do not log IP addresses to track your session. If you are an account holder, we may link IP addresses to personally identifiable information in order to monitor account sharing and prevent prohibited activity.
 

    4. Data Aggregation
 

In addition to the other uses described in this Policy, you agree that we may extract and use information from the information you disclose for the purposes of aggregating data in a non-identifiable method. This aggregated data may be used internally to improve services or without limitation, to develop, analyze, combine, or publish the aggregated data for commercial purposes.
 

    5. Cookies
 

Your use of the Services may result in the assignment and storage of session cookies to recognize your access privileges. A cookie is a text file that is placed on the hard disk of your computer or mobile device by a server. Session cookies expire when you end your session and close your browser interface. Cookies cannot be used to run programs or deliver viruses to your computer or mobile device. Cookies are uniquely assigned to you, and can only be read by a server in the domain that issued the cookie to you. We use cookies to help us identify and track visitors, their usage of and preferences on our website. Visitors who do not wish to have cookies placed on their computers or mobile devices should set their browsers to “Refuse Cookies” before using our Services, with the drawback that certain features of our Services may not function properly without the aid of cookies.

 

    6. Third Party Website Services
 

The ALDS website is hosted and managed with Wix.com. A full understanding of how Wix.com manages your privacy please refer to Wix.com's Privacy Policy.

 

Virtual Academic Coaching and the Use of Third Party Services


We offer opt-in Virtual Academic Coaching (“VAC”) to students receiving our academic coaching services. We use third party products and services to carry out a fully featured and streamlined virtual coaching session, to track a student’s progress, and to assess the effectiveness of coaching.

We rely primarily on Google’s G-Suite Cloud Services to facilitate VAC. These services include video meetings, chat messages, email, file sharing, and document collaboration. Some or all of these services might be used during academic coaching. In order to access VAC, a student will have to create a Google/Gmail Account. The creation and use of this account results in additional information collected, controlled, and/or transferred by Google.

 

Please review Google’s Privacy Policy to better understand what information is collected and used, and how information is secured.  Google Drive is used for VAC cloud storage, and the Google Drive Terms of Service contains further information about using Drive for storage. Google’s Privacy Checkup is a tool created for a real-time assessment of privacy exposure. Google offers various services for families to create, control, and monitor a child’s use of services. Learn more about Family Link and how to create healthy digital habits for your child, and how to manage your child’s account with Google for Families.

 

Protection of Certain Personally Identifying Information


We take all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifying information.

We disclose potential personally identifying information only on an as needed (or required) basis as follows:
 

  1. To Our employees that: (i) need to know that information in order to process it on our behalf or to provide the Services; and (ii) that have expressly agreed not to disclose it to others. Note* Some of those employees, and contractors may be located outside of your home country; by using the Services you consent to the transfer of such information to them.

  2. As required by law such to comply with a subpoena or similar legal process. To the extent we are legally permitted to do so, we will take commercially reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of a legal process.

  3. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a written government request

  4. If We become involved in a merger, acquisition, or any form of sale of some or all of its assets. In the event of a merger, acquisition, or any form of sale of some or all of our assets, we will ensure that the acquiring organization agrees to protect personal information in accordance with the commitments we have made in this Privacy Notice, and that the acquiring organization will provide notice before personal information, customer information, or business information becomes subject to a different privacy notice.

  5. To any other third party with your prior consent to do so. We do not sell your personal information to third parties.
     

Feedback & Support
 

If you send us a request (via a support email or one of our feedback channels), we reserve the right to publish it (stripped of all personally identifying information, of course) in order to help us clarify or respond to your request or to help us support other users (i.e. create an FAQ database).
 

We may provide technical support to service your Account(s) with us. In order to do so, we may use certain personally identifying information, with your consent, to access your account for the purpose of troubleshooting, running tests, and/or otherwise providing support. In providing technical support to you, we may potentially see other personally identifying information viewable on your Account pages. As with all other information, we promise to hold any information we encounter in the process of providing support to the highest possible security and protection standards.

Accessing and Updating your Personal Information

 

To review, access, or update your personal information to review its accuracy, or request deletion please contact us at info@attentionandlearningservices.com

 

We will make commercially reasonable efforts to provide you with reasonable access to any of your personal or other account information we maintain within forty-five (45) days of your request. We provide this access so you can review, make corrections, or request deletion of your information. If we cannot honor your request within the 45-day period, we will tell you when we will be able to provide access. In the unlikely event that we cannot provide you access to your information, we will explain why we cannot do so.

Please note that any changes you make will be reflected in our active user database within a reasonable time, however we may retain information you submit for backups, archiving, prevention of fraud, to satisfy legal obligations, or otherwise we reasonably believe there is a legitimate reason to do so.
 

You can opt out of receiving marketing communication we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the emails we send you or by contacting us at info@attentionandlearningservices.com.


Additional information for International Users

If you are visiting this website and/or accessing the Services from outside the United States, please be aware that you are sending information (including Personal Information) to the United States where Our servers are located. This information may be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how its stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence, however, our collection, storage and use of your Personal Information will at all times be governed by this Privacy Policy.

 

EU Users

 

If you are a resident of an EU nation and use our Services from within the EU, you acknowledge that any information that we collect and store, for the limited purposes outlined above in this Privacy Policy, will be collected and stored outside of the EU. For avoidance of confusion, references to “personal information” in this policy are equivalent to what is commonly referred to as “personal data” in the EU.

 

Security
 

To prevent unauthorized access, safeguard data accuracy, and maintain the appropriate use of information, we have put in place appropriate physical, technical, and administrative procedures to protect the personal information data you submit. We make every effort to ensure the integrity and security of our network and systems. However, since the Internet is not 100% secure and as new technology evolves and emerges, we cannot guarantee that our security measures will prevent third-party interferences from illegally obtaining or tampering with your personal information.

 

We encourage you to help us by also taking precautions to protect your personal data when you use the Services. Change your Account password often, using a combination of letters, numbers, and characters, and make sure you use a secure connection.

 

Privacy of Minors

 

We do not promote or offer the Services for use by anyone under the age of 13 (“minors”). ALDS does not knowingly solicit or collect personal information from minors, and we will not knowingly link to any third-party website or platform, or host any of your Sites that solicit or collect personal information from minors. If you believe that a minor has disclosed personal information to us or that we have linked to such a third-party or user website or platform, please contact us at info@attentionandlearningservices.com.

 

Business Transfers

 

If the ownership of ALDS substantially changes, such that all of its assets were acquired, or merged into another entity, or in the unlikely event that ALDS enters bankruptcy, you understand that any stored personally identifying, and non-personally identifying information and data will likely be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer or merging entity of ALDS may continue to use your personal information as set forth in this policy.

 

Privacy Policy Changes

 

We may change or modify this Privacy Policy from time to time, in our sole discretion. We encourage you to frequently check this page for any changes to our Privacy Policy.